Shipping policy
Here’s a professional shipping policy you can use for your Shopify store **Shop Hevan**:
# Shipping Policy
**Last Updated:** [Insert Date]
Welcome to **Shop Hevan**. We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
## Order Processing
* All orders are processed within **1–3 business days** after payment is received.
* Orders are not processed, shipped, or delivered on weekends or public holidays.
* During periods of high order volume, processing times may be slightly delayed.
## Shipping Times
Estimated delivery times:
* **Domestic Orders:** 3–7 business days
* **International Orders:** 7–21 business days (depending on destination and customs processing)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
## Shipping Rates
Shipping costs are calculated at checkout based on your location and the selected shipping method.
We may occasionally offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.
## Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information (if available). Tracking updates may take 24–48 hours to appear.
## Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. **Shop Hevan** is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer.
## Lost or Delayed Shipments
If your package appears lost or significantly delayed, please contact us at **[Your Email Address]**. We will work with the shipping carrier to investigate the issue and assist you as much as possible.
## Damaged Packages
If your order arrives damaged, please contact us within **48 hours** of delivery. Include your order number and photos of the damaged item and packaging so we can help resolve the issue promptly.
## International Shipping
International customers may be responsible for customs duties, taxes, and import fees imposed by their country. These charges are not included in the purchase price or shipping cost and are the customer's responsibility.
## Contact Us
If you have any questions regarding shipping, please contact us:
**Shop Hevan**
Email: shophevan63@gmail.con
Website: https://shop-hevan-2.myshopify.com/
Thank you for shopping with **Shop Hevan**! We appreciate your business and
strive to provide the best possible shopping experience.